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Pattern by Knoveya

Escalation Thresholds

Knoveya

Define when uncertainty, risk, or repeated failure should interrupt automation.

Design intent

Define when uncertainty, risk, or repeated failure should interrupt automation.

When to use

Use this pattern when its control or information directly helps the current task. Start with a real user scenario rather than adding an AI-themed affordance by default.

Example

A payment mismatch pauses the workflow for an operator.

This is an illustrative Knoveya scenario, not a claim about a particular shipped product.

Implementation checklist

  • Define the trigger, visible state, allowed action, and completion condition.
  • Thresholds correspond to observable conditions and fail safely.
  • Cover missing input, unavailable permissions, interrupted work, and partial results where they apply.
  • Keep keyboard focus, labels, and recovery behavior understandable without motion.

Trade-offs

Extra controls or explanations add reading and decision effort. Prefer the smallest presentation that exposes the relevant consequence. Do not display a guarantee, metric, or permission that the underlying system cannot enforce.

Verify

Reproduce the example with synthetic data and deliberately trigger its failure path. Thresholds correspond to observable conditions and fail safely.