Transparency & privacy
Privacy Policy
How Knoveya handles data across its portfolio and active products.
Last updated: October 4, 2026This policy applies to knoveya.com, Folderloom, VGLOT, Content Idea Validator, and related account services.
Data we collect
We may store account information required for Google sign-in, product configuration, usage and quota records, billing status, support messages, feedback, and essential security logs.
Website analytics
Knoveya uses Google Analytics on its website, including the portfolio, Folderloom landing page, and VGLOT landing page. We measure visits and predefined interactions such as scroll depth, product or contact clicks, demo interactions where enabled, form outcomes, and checkout intent. Analytics events do not include form values, captions, extension data, credentials, or payment details.
Content Idea Validator
When you request analysis, your idea, selected origin, and optional audience are sent to OpenAI. Successful diagnoses and input snapshots are automatically saved to your Knoveya account. History is private to that account and kept until you delete a validation and all its versions. Deleted records are removed from the active database; backup copies expire on the backup retention schedule. We disable OpenAI response storage, but this does not guarantee zero retention by the provider. Avoid submitting sensitive information.
VGLOT processing
VGLOT may send audio, captions, or text to transcription and AI providers when you request those features. We process only what is needed to return the result and enforce product quotas.
Payments and providers
Payments are handled by our payment provider. Infrastructure, authentication, email, storage, transcription, and AI providers process limited data on our behalf to deliver the service.
We use your account email for authentication-related and product service messages. You can contact support if you no longer want non-essential communication.
Retention and retired services
We retain active-product data only as long as reasonably needed. Historical data from retired services may remain temporarily while its safe deletion is completed; it is no longer exposed through product endpoints.
Security
We use secure sessions, authorization controls, and restricted storage access. No internet service is completely secure, so keep your device and Google account protected.
Your requests
For access, correction, or deletion requests, email support@knoveya.com. We may retain limited records where required for security, fraud prevention, billing, or law.
Changes
Material changes will be reflected by a new effective date on this page.